Apple Public Beta Website Outage News and Updates

In the past 48 hours, Apple has received exceptional press coverage in technical news blogs for their Public Beta program. It’s a great opportunity for Apple to impress people with their latest desktop and mobile operating systems (El Capitan and iOS9).

These links will take you to the appropriate pages:

Site News

As of 5:30 AM the Public Beta site is working again.

As of 3AM Pacific Time on Friday, July 10, those attempting to get access to the Public Beta will get an error when landing on the page, or if the page loads, when attempting to register by authenticate with their Apple ID.

The error isn’t the expected, “We’re experiencing too many visitors right now. Try again later.” It’s not that. Nor is it the “We’re upgrading our site.”

Instead, the error message below shows up. One of the rules of having a successful Public Beta program is to make sure that the Beta Program isn’t itself a beta version.


We’re sorry, but something went wrong.

We’ve been notified about this issue and we’ll take a look at it shortly.

Information for the administrator of this website

The Phusion Passenger application server encountered an error while starting your web application. Because you are running this web application in staging or production mode, the details of the error have been omitted from this web page for security reasons.

Please read the web server error log to find the details of the error. If you don’t know where the web server error log is, read the troubleshooting documentation below.

Alternatively, you can turn on the “friendly error pages” feature (see below), which will make Phusion Passenger show many details about the error right in the browser.

Phusion Passenger troubleshooting documentation:

To turn on friendly error pages:

Page Screen Shot

Below is a screen shot of the error page. Click the image for a larger view. The URL is for the landing page after entering your Apple ID.

20150710fr-apple-public-beta-website-down

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