Cisco AnyConnect Web Security Not Compatible with Avast Apple Mac

If you attempt to install Avast Antivirus on your Apple Mac computer, you may get the following error message:

Incompatible software detected. The Web Security module of Cisco has been detected, which is not compatible with Avast. To install the Avast product, please uninstall the incompatible module first.

When you click the Close button, the installation will immediately quit.

Follow these instructions to fix this problem:

  1. If you have a direct license with Cisco, you can visit the Cisco Software Download Page and download the AnyConnect Secure Mobility Client. Navigate to the AnyConnect Secure Mobility Client v3.x download page and look for the download called Standalone DMG package for Mac OS X “Intel” platforms.
  2. For many people, you will need to go to your organization or employer software download page and download the version provided.
  3. Follow the installation instructions, and remember not to select the Web Security module (see below). This will configure the software so that Avast can be installed.

These are the installation screens. Click any image for a larger gallery view.

Apple Time Machine Backup Failure

If you’re using the Apple OS X integrated Time Machine backup software, at some point you’ll likely get an error message stating: “Backup Failed. Time Machine couldn’t back up to ‘your_drive_name'” — where your_drive_name will be the backup drive you’ve assigned.

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Thinking it must have just been a one-time glitch, you’ll manually run a backup, but that will result in an error as well.

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You’ll then check the drive only to discover that although the backup folder exists, its contents are all gone.

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You’ll panic a little, and then consider using Disk Utility to repair the disk. However, upon running Repair Disk, you’ll get a strange alert that says, “Alert. Some information was unavailable during an external lookup.”

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After some hair pulling, you’ll figure the only option is to start all over again by formatting (erasing) the drive and doing a complete backup again.

However, when you attempt to erase the drive, you’ll get an error.

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Problems with formatting a drive can be an indication that the partition is corrupted somehow. So, you’ll take things to the next level and attempt to partition the drive, but that will also result in an error.

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At this point, assuming that the drive is defective, you’ll throw it in the trash can and purchase a new one.

The Time Machine backup program will work fine with the new drive for a while, but then you’ll get the error again stating the backup failed.

You’ll start all over again at the top of this page and get to this paragraph.

Realizing that the problem is likely not repeated failed hard drives, but something very quirky with Apple OS X, you’ll search the web to see if anyone else is having trouble with Time Machine backups. You’ll discover that Apple has dedicated an entire support page to all the things that can go wrong with Time Machine. Apparently you’re not alone.

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With a mix of joy and frustration, you’ll see a link titled, “Apple Support article: Time Machine stops backing up to external disk.”

Finally your search is over.

You click the link, but it takes you to a page with an error stating, “We’re sorry. We can’t find the page you’re looking for. Please return to the Apple Support homepage.”

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Assuming it’s a browser issue, you’ll switch from using Chrome to using Safari, and try visiting the support page again. However, this time, the support page won’t even load.

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You’ll think to yourself, “Great. Apple’s website doesn’t even work with Apple’s browser.”

At this point you’ll want to write a blog article about the above experience, and switch to Linux.

You’ll switch to Linux.

You’ll pull your old backup drive out of the trash can, and out of curiosity, you’ll plug it into your Linux computer to find that it actually isn’t defective, and the files weren’t erased. Unfortunately, Apple’s file system permissions will be set so you won’t have permission to read the files. There’s probably a solution to that, but you’ll save that for another day.

Mactracker Apple Mac Specifications Guide

The Mactracker software runs on OSX and iOS platforms, and provides a helpful listing of hardware specifications as well as operating system information. Here’s a description from the developer’s website:

“Mactracker provides detailed information on every Apple Macintosh computer ever made, including items such as processor speed, memory, optical drives, graphic cards, supported OS versions, and expansion options. Also included is information on early Apple systems, Apple mice, keyboards, displays, printers, scanners, speakers, cameras, iPod, Apple TV, iPhone, iPad, Wi-Fi products, Newton, iOS, Mac OS, and OS X versions.”

The latest release, version 7.3.4, has the feature enhancements listed below. Previous versions are also listed.

Please note that this release requires OS X 10.6.8 Snow Leopard or later. Download version compatible with OS X 10.5.8 Leopard.

Version 7.3.4

  • Adds iPhone 6 and iPhone 6 Plus
  • Adds iOS 8
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.3.3

  • Adds MacBook Pro (Retina, 13-inch, Mid 2014) and MacBook Pro (Retina, 15-inch, Mid 2014)
  • Adds iMac (21.5-inch, Mid 2014)
  • Adds Apple Lisa and Apple Lisa 2
  • Adds 16 GB configuration to iPod touch (5th generation)
  • Adds details on latest OS X and iOS releases
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.3.2

  • Adds MacBook Air (11-inch, Early 2014) and MacBook Air (13-inch, Early 2014)
  • Adds details on latest iOS releases
  • Adds second Wi-Fi ID field to “My Models” for dual-band Wi‑Fi devices
  • Other minor changes and additions

Version 7.3.1

  • Updates iPad (4th generation) and iPhone 5c with latest configurations
  • Adds details on latest OS X and iOS releases
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.3

  • Adds Apple I, Apple II, Apple II Plus, Apple III / Apple III Plus, Apple IIe / Apple IIe Enhanced, Apple IIc, Apple IIGS, Apple IIe Platinum, and Apple IIc Plus
  • Adds Apple Monitor III, Apple Monitor II, Apple Monitor IIc, Apple IIc Flat Panel Display, AppleColor Monitor 100, ColorMonitor IIe/IIc and AppleColor Composite Monitor IIe/IIc, AppleColor Composite Monitor, AppleColor RGB Monitor, Apple Monochrome Monitor, and Apple Monochrome Monitor IIe
  • Adds Apple Mouse / Apple Mouse IIc and Apple Mouse II / Apple Mouse IIe
  • Adds typical acoustical performance, where available, to MacBook, MacBook Air, and MacBook Pro models
  • Fixes issue with importing system overview reports created by Apple Remote Desktop to “My Models”
  • Other minor changes and additions

Version 7.2.3

  • Fixes an issue that could cause Mactracker to crash on OS X 10.6.8 Snow Leopard
  • Updates Support Status for Apple’s latest Vintage and Obsolete products

Version 7.2.2

  • Adds Mac Pro (Late 2013)
  • Adds the ability to import system overview reports from Apple Remote Desktop to “My Models”
  • Adds Thunderbolt and 4K display support information to recent Mac models
  • Adds typical acoustical performance, where available, to Mac mini, iMac, and Mac Pro models
  • Fixes issue with importing reports created by System Profiler to “My Models”
  • Other minor changes and additions

Version 7.2.1

  • Adds details on latest iOS releases
  • Other minor changes and additions

Version 7.2

  • Adds MacBook Pro (Retina, 15-inch, Late 2013) and MacBook Pro (Retina, 13-inch, Late 2013)
  • Adds iMac (21.5-inch, Late 2013) and iMac (27-inch, Late 2013)
  • Adds iPad Air (Wi-Fi) and iPad Air (Wi-Fi + Cellular)
  • Adds iPad mini (2nd generation) (Wi-Fi) and iPad mini (2nd generation) (Wi-Fi + Cellular)
  • Adds iPhone 5s and iPhone 5c
  • Adds iOS 7
  • Adds OS X 10.9 Mavericks and OS X Server 3.0
  • Adds additional information on early Mac OS releases
  • Adds case color details to Classic Macintosh, Macintosh Performa, Power Macintosh, and Power Mac G3/G4/G5 models
  • Adds Maximum Battery Cycle Count information to MacBook, MacBook Pro, and MacBook Air models
  • Adds Intelligent Assistant and Processor Architecture information to iPhone and iPad models
  • Adds support for OS X 10.9 Mavericks
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.1.5

  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.1.4

  • Adds MacBook Air (11-inch, Mid 2013) and MacBook Air (13-inch, Mid 2013)
  • Adds AirPort Extreme 802.11ac and AirPort Time Capsule 802.11ac
  • Adds iPod touch 16GB (5th generation)
  • Other minor changes and additions

Version 7.1.3

  • Adds entry to indicate if Power Nap is supported on a particular model
  • Updates name of iPad (4th generation) and iPad mini for consistency with iPhone 5
  • Updates iMac (Late 2012) and iMac (Early 2013) models with new configure-to-order options
  • Fixes an issue where benchmarks were not displayed in Compare
  • Other minor changes and additions

Version 7.1.2

  • Adds iMac (21.5-inch, Early 2013) (Education only model)
  • Includes improvements to “My Models” functionality
  • Adds system requirements to iPod, iPhone, and iPad models
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.1.1

  • Updates iPod shuffle (4th generation) with 2012 color lineup
  • Adds pixel density information to Cinema and Thunderbolt display models
  • Fixes an issue that caused Mactracker to crash on launch for some users
  • Fixes an issue with exporting entries in “My Models”
  • Other minor changes and additions

Version 7.1

  • Adds MacBook Pro (Retina, 13-inch, Early 2013) and MacBook Pro (Retina, 15-inch, Early 2013)
  • Adds AppleDesign Powered Speakers, AppleDesign Powered Speakers II, Apple Pro Speakers, and iPod Hi-Fi
  • Updates iPad (4th generation) models with 128 GB configuration
  • Updates Apple TV (3rd generation) with component refresh details
  • Adds the ability to search by serial number for recent models
  • Adds Electromagnetic compatibility (EMC) number for recent models
  • Adds information on maximum number of connected Thunderbolt displays
  • Updates functionality for providing feedback
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

Version 7.0.1

  • Adds iMac (21.5-inch, Late 2012) and iMac (27-inch, Late 2012)
  • System requirements updated to OS X 10.6.8 or later
  • Other minor changes and additions

Version 7.0

  • Adds MacBook Pro (Retina, 13-inch, Late 2012)
  • Adds Mac mini (Late 2012) and Mac mini Server (Late 2012)
  • Adds iPad (4th generation) (Wi-Fi), iPad (4th generation) (Wi-Fi + Cellular) and iPad (4th generation) (Wi-Fi + Cellular Sprint + Verizon)
  • Adds iPad mini (Wi-Fi), iPad mini (Wi-Fi + Cellular) and iPad mini (Wi-Fi + Cellular Sprint + Verizon)
  • Adds iPhone 5 (GSM North America), iPhone 5 (GSM International) and iPhone 5 (CDMA)
  • Adds iPod nano (7th generation) and iPod touch (5th generation)
  • Adds iOS 6
  • Optimized for Retina displays
  • Mactracker is now built with the Cocoa framework
  • Adds marketing tagline, where available, for recent models
  • Adds separate entry for Subscriber Identity Module (SIM) information to iPad and iPhone models
  • Adds environmental requirements to iPad, iPhone and iPod models
  • Fixes an issue that could cause Mactracker to crash on OS X 10.8 Mountain Lion
  • System requirements updated to OS X 10.7 or later
  • Updates Support Status for Apple’s latest Vintage and Obsolete products
  • Other minor changes and additions

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Apple Mac Computer Slow to Wakeup After Sleep – Progress Bar

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Safe Sleep ensures that data stored in main memory will not be lost should the computer shut down due to the battery being drained completely. Prior to your computer entering sleep, Safe Sleep automatically saves the contents of main memory—such as desktop settings, open applications, and other work in progress—to the hard drive.

There are two situations in which a computer will enter safe sleep:

  1. In the event the battery becomes completely depleted while the computer is asleep, the computer will shut down. But when a power adapter is connected or a freshly charged battery is installed, the computer can be restarted. Press the power button as if turning the computer on and it will automatically return to the desktop state that existed prior to entering sleep. This means that applications and files will remain exactly as they were prior to the computer being put to sleep, making it easy for you to continue with your work.
  2. With the release of the OS X Mountain Lion v10.8.2 supplemental update 2.0, a new feature was introduced to enter safe sleep after four hours of the computer being connected to AC power. This is an effort to comply with the European Energy Standards (ErP Lot6). This will only occur if there is no wireless or Ethernet activity and no activity from external devices such as USB storage devices.

This is normal behavior for the following models:

  • MacBook Pro (Mid 2012 and later)
  • MacBook Pro (Retina, Mid 2012 and later)
  • MacBook Air (Mid 2012 and later)
  • iMac (Late 2012 and later)
  • Mac mini (Late 2012 and later)

(Source: http://support.apple.com/kb/HT1757 from 9 October 2013)