Mediacom Cable Modem Purchase or Rent

Internet service providers typically give you the option to purchase or rent equipment from them. Most will allow you to buy your own equipment from a third party and they will help you configure it. Mediacom supports a variety of Cable Modems described below.

If you’re requesting equipment from Mediacom, for rent or to purchase, you’ll want to get their combined modem and wireless router XTREAM solution which supports the latest high speed wireless standards.

Benefits to Renting

There are several benefits to renting equipment:

  1. Hardware Warranty. The primary benefit to renting equipment is that the rental comes with an implied perpetual warranty. So, if anything goes wrong with the equipment, it’s replaced for free. Even if the equipment fails due to a power surge or other environmental factor.
  2. Technical Support. The rental also comes with valuable tech support that might otherwise cost hundreds of dollars if you’re otherwise paying a consultant to come to your home or office to diagnose problems or help with initial setup.
  3. Free Upgrades. By renting equipment, you can periodically request an upgrade to newer equipment for free.
  4. Better Customer Service. If you call your Internet service provider for support, they are likely going to be able to give you better service if they are familiar with the equipment you’re using and can remotely reset, upgrade, or diagnose it.

Benefits to Purchasing

The primary benefit to purchasing is that it supposedly will save you money over two or three years. However, if the equipment fails or becomes obsolete, there will be replacement costs that outweigh the small savings.

That said, when purchasing a modem, one may want to consider purchasing it from the Internet service provider. This could provide the technical support and customer service benefits described above.

What’s a Good Cable Modem for Mediacom?

For those wanting to purchase a cable modem from a third party, buying a separate cable modem and router can be a good way to go. Here’s a good combination:

Purchasing third party equipment could offer some advantages. For example, if the components are separate, you can upgrade them independently as needed. Also, you can choose to go with a more powerful or more feature-rich wireless router.

Note: There is an ARRIS SURFboard modem with wireless built-in but it has 33% of reviews that are either 1-star or 2-star. For whatever reason, the combined cable modem and wireless solution doesn’t seem to work well according to many people.

Choosing a Cable Modem or DSL Modem with Wifi

Summary

Most Internet service providers offer customers the option to purchase their own modem or rent one for a monthly fee. Renting for a year is sometimes the same cost as purchasing a unit. This article describes cable modem and DSL modem options.

Renting or Purchasing

Renting can be more economical if you have several service calls per year, because your service provider is able to perform remote diagnostics or even come on-site to resolve any hardware issues with the equipment. Otherwise, you’ll be paying someone to come and diagnose problems with equipment. If you feel a purchased unit will be easy to setup and keep working, without any hardware failures, then purchasing a unit should be fine.

Hybrid Rental Solution

One option is to rent a modem, but purchase your own wireless router. This gives you the ability to purchase a very high quality wireless router independent from the modem. A dedicated wireless router may have more features, speed, and range than a combination modem/router. There’s a wide range of price from as low as about $40 to as much as $300 or more for a high-end wireless router.

Combination Unit Considerations

Having a combined modem/router is nice because you can interact with a single interface to setup the unit and not worry about compatibility between the units. If you’re renting the equipment, your service provider can remotely diagnose problems more easily and they will be more familiar with a unit they are providing.

Support Concerns

It’s possible that you’ll have trouble with the setup and ongoing use of your device without the support of your service provider. Here’s a product feedback comment from one person on Amazon:

“Centurylink (because they apparently only want you to rent/buy modem/routers from then instead of buying them elsewhere cheaper and with faster delivery) will NOT give you the info needed to set up unless you buy some monthly “help with non-Centurylink modems” plan, or buy one of their modem/routers!!!”

It’s understandable that companies want to and need to recuperate the cost of providing customer service and support. If a product is being rented, part of the rental fee is for providing the support needed when customers have questions about setup or use of their device. No company can hire employees to provide free phone support all day for products they haven’t sold or profited from. Those wanting free and unlimited support for their hardware should rent it from the support provider.

Cable Modems with Wireless Router

Here are a few cable modems with wireless routers built-in.

DSL Modems with Wireless Router

Here are a few cable modems with wireless routers built-in.

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