If you are using an Apple computer and need to read hard drives formatted as NTFS for Windows computers you will want NTFS for Mac by Paragon. While it’s usually possible to read NTFS formatted drives on an Apple Mac computer, it’s not possible to write to such drives.
If you’re using the NTFS for Mac software, you may occasionally plug in an NTFS drive and see a Recovery or System Reserved partition show up on the desktop, but the main Windows OS hard drive will not show up.
This happens when the Windows computer was not shut down properly, but instead turned ‘off’ by going into hibernate mode.
If you go into the NTFS for Mac software you will see the OS drive listed in the left column. When you select the drive, and attempt to manually mount the drive, a message will indicate that the drive can’t be mounted because it was shut down in hibernate mode.
You will need to choose the “Mount in Read-only mode” option and then try mounting again. This will allow you to read the drive.